Shipping policy
Shipping Policy
Thank you for shopping with Afdege Gezana! Our apparel is printed especially for your order and shipped directly by our production partners.
Production and delivery
Made-to-order items need time for printing and preparation before shipping. Production time is separate from the carrier’s transit time.
Timing varies by product and destination. Any delivery estimates provided are estimates, not guaranteed arrival dates. Holidays, busy periods, and carrier disruptions may affect delivery.
Shipping destinations and costs
Available shipping destinations and shipping charges are shown at checkout before you pay. If your address does not have an available shipping option, please contact us for assistance.
Tracking your order
When your order ships, we will send a shipping confirmation with tracking information when available. Tracking may take time to update after a label is created.
Separate packages
Items from the same order may be produced at different locations and arrive in separate packages. Each shipment may have its own tracking number.
Your shipping address
Please double-check your delivery address before placing your order. If you notice a mistake, email us immediately. Address changes may not be possible once production or shipping has begun. Additional shipping charges may apply if an order needs to be resent because of an incorrect or incomplete address.
Delayed or missing orders
If your package is delayed, appears lost, or is marked delivered but has not arrived, contact us with your order number. We will help investigate with our fulfillment partners and arrange an appropriate resolution.
Damaged or incorrect items
Please see our Return and Refund Policy for assistance with damaged, defective, or incorrect items.
Contact us
For shipping questions or order assistance, email gezanaafdege@gmail.com.